Call
Route
Book
01 Intake
Answer the call and collect clean intake.
The voice agent answers inbound calls, captures the reason for visit, contact details, insurance context, and scheduling needs, then sends staff a structured intake summary.
Patient administration of the future.
AI-powered patient lifecycle infrastructure, from the first intake call through follow-up, claims, and patient billing.
Patient lifecycle
From intake call to resolved claim.
Call
Context
Follow-up
02 Follow-up
Keep patients moving before and after care.
Outbound calls handle reminders, callbacks, missed-call recovery, and post-visit follow-up so routine communication does not sit in a manual queue.
Claim
Payer
Code
Docs
Prior
Clean
Low risk
03 Billing
Reduce rejections before claims go out.
The billing system checks patient, payer, provider, coding, documentation, and claim details before submission, using patterns from prior claims to catch preventable rejections earlier.
✓
04 Resolution
Resolve claim issues after the visit.
Rejected, denied, delayed, and underpaid claims become tracked work items with prepared fixes, payer follow-up, escalation paths, and a visible status.
Platform focus
Front door. Back Door.
Lifecycle hallway
Calls in
Clean intake enters the lifecycle.
Answer
Remind
Summarize
Trust and integration
Secure by default. Connected where care already runs.
PHI scope
Minimum necessary access and clear retention boundaries.
Staff control
Review queues for clinical, billing, and write-back exceptions.
Audit trail
Calls, claim checks, status changes, and actions are logged.